Sparkling Impressions Fort Lauderdale Cleaning Service - About Us

Hi. My name is Liz. I'm a Fort Lauderdale native and the owner of Sparkling Impressions.

Before starting my house cleaning company, I worked in business for many years. During that time, I got used to hearing my friend's and colleague's constant complaining about the awful experiences they had with the cleaning services they were using.

The complaints were always the same: Crews showing up late or not at all, A different crew or cleaning person each time, poor communication, poor results, missed tasks. In general there were a lot of very unsatisfied customers around.

And the list went on and on

When I'd ask them why they didn't just switch services, they would tell me that they were already on their third or fourth service and they had these problems regardless of who they hired. Here were busy people, willing to spend their hard earned money to have someone clean their house, and they couldn't get satisfactory results.

So that's when I started thinking...

I knew enough about business to recognize an unserved market when I saw one. I knew enough about Customer Service to recognize an opportunity too! I thought, "If just one of these Ft Lauderdale house cleaning companies simply started focusing on Customer satisfaction, they could really "clean up". OK, Sorry for the bad pun, but you get the idea. All it would take is some quality assurance and an interest in the Customer, and they could own the market.

Then my eyes were really opened!

You know, its funny how things work out sometimes. When the economy went south in 2008, I got downsized from my office job like a lot of other people. I was willing to take any job I could find . As it turns out, I went to work for a couple of cleaning services. As I cleaned houses for their clients, my earlier theory was confirmed. The clients were thrilled with my work. More and more they began to ask for me by name.

These Customers (my "regulars") let me know that they weren't happy with the cleaning service they received before they found me. Soon I decided to start my own service where I could provide first rate cleaning services to all my Fort Lauderdale customers every time they called on me. My business began to grow through word of mouth referrals and repeat engagements.

My Promise

• Your housecleaning service shouldn't make your already busy life more complicated.
• You should receive maximum value for the money you spend.
• The customer should be satisfied at the end of every assignment.

I started my company because I recognized a need in the Ft. Lauderdale area for quality home and office cleaning that provides courteous, reliable, affordable results every time. Today, our customers call us again and again because they know that they will get the results they expect.

I'm building my business around this concept with satisfied REPEAT CUSTOMERS who happily refer us to their friends and family.

Call us today and discover the Sparkling Impressions difference. I hope you'll join our growing family of happy repeat customers.

I'll Clean Your Place - Like It's My Place!

Call Liz
954-415-5010